Hannah was brilliant from the start, very easy to talk to over massages and more so face to face. We was made to feel welcome and comfortable. She is a mum her self and allows enough time for feeding, bum changes and sad faces and still capture some amazing pictures... she also knows some great techniques to help make baby comfortable, calm and sleepy. Her natural themes and props are utilized perfectly to capture some really outstanding pictures the whole experience was brilliant from start to finnish. We are so made up with the result and what we got from the package we purchased it is 100% worth the money spent and it was presented beautifullly!